Votes
0
Product:
3DXchange 6
Version:
6.51
Status:
Active
Issue 632
Crashes when importing fbx exported from DAZ
Steps to Repro:
1. Open 3DX
2. Either drag fbx into scene or select File... Open from the menu
3. Select "OK" at prompt to import FBX
4. Begins import with dialog boxes

Actual Results:
1. Program crashes (see screenshot)

Expected Results:
FBX imports and opens correctly


I was successfully loading the DAZ export until I went into DAZ and modified only 2 morphs. Now 3DXchange crashes every time when importing the fbx. I have tried to uninstall and reinstall 3DXchange with no luck.

Also, after installing the latest version, my version (6.5.1904.1) in "About" in 3DXchange (Pipeline) does not match what is listed on the Product Page of the latest (v.6.51.1927.1) and the latest patch (6.51) fails to install saying the patch is not for my version (although the 6.5 patch installs).
OS: Windows 10
Attachment:
  • Crash.PNG
  • Issue 632_1.JPG
  •  11
  •  7982
Bug
Submitted bygorbett
1 23
COMMENTS (11)
Camonra
How do I determine the cause for the failure?  Is there a log I can log at for 3DXchange?
Camonra
My FBX file was at 80MB
Camonra
Crashing for me, everytime
gorbett
jscowcroft, it seems like 100MB FBX file is the magic number to make 3DX to crash. I have successfully imported a 93MB file fine, but when I try opening the 102MB file, crashes every time. I can remove some clothing off the same model to skim it to below 102MB and then it imports fine.
Is there a way to have 3DX batch the import into memory knowing that it is probably crashing due to its 32bit limits?

Thanks for the help. Looking forward to 7. Already preordered!
Feedback Tracker Admin
Hi alex,

Thank you very much for your updates.

Could you please provide the screenshot for the export settings in Daz (just like the screenshot Issue 632_1) ?

Your understanding and patience are highly appreciated.


Reallusion
1 23