Crash while finalizing - Feedback Tracker

Votes
0

Product:
ActorCore

Version:
1.0

Status:
Released in 1.3.1

Issue 10805

Crash while finalizing

Version 1.3.0 Crahses during progress bar when finalizing rig. Crashes every time. Tried models with saved AccuRIG data that have worked before, also tried letting the software doing everything without manual editing of joints. It crashes every time at about 81% into finalizing.

OS: Windows 10

Bug

Submitted bydaniel.uppling 2023/10/03 08:09:45

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COMMENTS (9)

daniel.uppling 2023/10/15 06:43:32

Hi, I was asked to provide my character and system info.
It crashes with all the Sample Characters provided with the software, Bianca, Craig and Pete, from File > Load Sample Character.
It crashes with everything I tried at the exact same point of finalizing, but since it also crashes with the sample characters I don't feel I need to share any specific model, right? This is new with this version, the previous version didn't crash.
I'm attaching the system info, generated as requested,

atrimble32 2023/10/15 00:14:59

How come all the responses are private? This is very frustrating and maybe one of these private response could be a fix… I am having the same issue. Crashes at 81% no matter what character is used. I wish I could just go back the the previous version when it worked like how Adobe does. Is there a solution that can be shared with everyone?

Feedback Tracker Admin 2023/10/11 02:07:23

Private Comment

Tim(RL) 2023/10/04 04:24:13

Hi

Thank you for using our latest product, we apologize of the user experience that you encountered.
Our develop team have received this issue and are trying to fix this issue as soon as possible.
Thank you

especiallyeffective 2023/10/03 16:22:42

Materials from Maya or Blender become invisible after import and the character is not visible at all !
Always crashing when I finished setting up fingers and tried to move to "check animation"

Just a piece of junk.  Free version - who needs it even for free?

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