Votes
0
Product:
iClone 6
Version:
6.52
Status:
Released in 6.53
Issue 802
Crash On Closing
Fresh clean install not an update.
After closing this is a part extract from dump report.


EventType=BEX64
EventTime=131229260203074981
ReportType=2
Consent=1
ReportIdentifier=5c334886-a444-11e6-b05e-3497f65ae098
IntegratorReportIdentifier=5c334885-a444-11e6-b05e-3497f65ae098
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iClone.exe
Sig[1].Name=Application Version
Sig[1].Value=6.52.3420.1
Sig[2].Name=Application Timestamp
Sig[2].Value=580799fe
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_1dc2
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Offset
Sig[6].Value=0000000000000000
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=0000000000000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=1dc2
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=1dc22fb1de37d348f27e54dbb5278e7d
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=eae3
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=eae36a4b5ffb27c9d33117f4125a75c2
UI[2]=C:\Program Files\Reallusion\iClone 6\Bin64\iClone.exe
UI[3]=iClone 6 AP has stopped working
OS: Windows 7
  •  4
  •  1408
Bug
Submitted byduchess110
COMMENTS (4)
Feedback Tracker Admin
Hi duchess110,

Thank you for the updates.

The issue you mentioned has been reported to our Bug Tracking System, please stay tuned for more information.


Reallusion
duchess110
As a test just uninstalled plugin. 
When closing iClone  no crash anymore.
So I will leave it uninstalled until I get a fix or suggestion
what to do next.
I would like to use it but will have to wait for suggestions from you.
duchess110
Thank you for reply. Yes I have indigo plugin. 
Inside iClone it states 3.8.17 or later. 
Indigo version 3.8.23 installed
Feedback Tracker Admin
Hi duchess110,

Thank you very much for your feedback.

Did you install iClone Indigo Plugin to your Computer?


Reallusion
1