Votes
1
Product:
Character Creator 3
Version:
3.44
Status:
Active
Issue 8392
Constant Crashing
I'm not sure when it started but this current build of CC3 crashes REALLY OFTEN, so much so that it has halted production on a project that I am currently working on. It seems to just crash at random points without reason. Has anyone resolved this issue?
OS: Windows 10
  •  4
  •  98
Submitted byFallenNInja
1
COMMENTS (4)
FallenNInja
Okay so I found a fix a while back and forgot to report.

Ensure that your antivirus, firewall and connection (private, public) settings are not blocking the application from connecting to the internet.
FallenNInja
I think I might have found the issue, reset your windows firewall settings to default or turn it off while using character creator. It appears that there might be some conflict there.
FallenNInja
Update: it seems that the application lags less without Smart Gallery installed. However it still crashes way too frequently.
FallenNInja
I found that uninstalling Smart Gallery for CC3 helps very much. Although it doesn’t fix the issue it has helped reduces the amount of crashes by at least 70%.
1