Sorry to hear you are experiencing this problem.
This kind of issue usually caused by incomplete drive updates, incomplete installation or windows updates.
I have helped you submit this issue to our online support system. The support team will contact you via email and help you on resolving this issue.
Please note that the Feedback Tracker is a platform designed for collecting and tracking defects/suggestions. We only check it on a weekly basis, so we strongly recommend you to contact technical support first if you have any issue need to be addressed immediately.
We apologize for the inconvenience and hope it can be resolved soon.
ANy news on this? I cant run the program at all . Tells me my system doesn't support DX11 even though I actually can support up to DX12. See attached.. I need to run this for my work. Cheers
I have two Geforce GTX 1070's
What GFX are you running?
You are going to edit a submitted issue. This issue will be changed to private draft mode until you click submit again. Are you sure?