Votes
0
Product:
Cartoon Animator 4
Version:
4.11
Status:
Closed
Issue 6590
Cannot install bought content
Hello.

I have a trial version of cartoon Animator 4.11 and bought a pack called "Campus Heroes" the $69 one.
I got the Installcontent.rlcontent file but everytime i double click it, it says 'Cannot find the program associated with the downloaded file(s). Please instal Cartoon Animator First."

This makes zero sense because i already have it installed. I also downloaded the dowloader, same story, same error.
What must i do to use this pack that i bought? Please advise as soon as possible, my company is looking for a 2d animation pipeline and so far i had thought yours was better but now i'm getting errors that don't make sense.
Should i install it again? Install another one? What do i do? I've already paid for this!
OS: Windows 10
Attachment:
  • eRROR.jpg
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Submitted bymzieland
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