Votes
0
Product:
Character Creator 5
Version:
5.0
Status:
Not Reproducible
Issue 12120
CC5. When letting morphs update, locks computer
I assume 100% CPU usage, machine unresponsive for 15 minutes, couldn't move the move the mouse more than a few pixels couldn't even open task manager to prove CPU usage., had to force shutdown,

Computer: ASUS
CPU: AMD Ryzen 9 5950X (Vermeer, VMR-B2)
3400 MHz (34.00x100.0) @ 3520 MHz (35.20x100.0)
Motherboard: ASUS ROG STRIX B550-F GAMING
BIOS: 3002, 02/23/2023
Chipset: AMD B550 (Promontory PROM19 C/C1)
Memory: 131072 MBytes @ 1900 MHz, 20-26-26-46
- 32768 MB PC35200 DDR4 SDRAM - G.Skill F4-4400C19-32GVK
- 32768 MB PC35200 DDR4 SDRAM - G.Skill F4-4400C19-32GVK
- 32768 MB PC35200 DDR4 SDRAM - G.Skill F4-4400C19-32GVK
- 32768 MB PC35200 DDR4 SDRAM - G.Skill F4-4400C19-32GVK
Graphics: GIGABYTE GeForce RTX 3090 Ti GAMING OC 24G (GV-N309TGAMING OC-24GD)
NVIDIA GeForce RTX 3090 Ti, 24564 MB GDDR6X SDRAM
Drive: ST20000NM007D-3DJ103, 19531.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: ST20000NM007D-3DJ103, 19531.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: WD_BLACK SN850X 4000GB, 3907.0 GB, NVMe
Drive: Sabrent Rocket Q, 7814.0 GB, NVMe
Sound: NVIDIA GA102 - High Definition Audio Controller
Sound: AMD Family 17h/19h - HD Audio Controller
Network: Intel Ethernet Controller I225-V
OS: Microsoft Windows 11 Professional (x64) Build 26100.4946
OS: Windows 11
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General
Submitted bywirtz.erik
1
COMMENTS (1)
Feedback Tracker Admin 
Thanks for your reply and feedback.

1) Run "Windows Update" and check whether it is the newest.

2) Ensure you have the latest graphics card drivers installed.
Nvidia: http://www.nvidia.com/Download/Find.aspx?lang=en-us

If the problem persists, please provide your project file and a detailed, step-by-step description of how to reproduce the issue. Also upload a screen recording of the issue to YouTube and include the link in your next comment.

If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. you can use private comment if you want to keep it private.

Allen
Reallusion
1