CC5.06 Adding hair changes the face

Votes
0

Product:
Character Creator 5

Version:
5.06

Status:
Released in 5.07

Issue 12494

CC5.06 Adding hair changes the face

When I add hair to the character, the face and eyes change.

See Video

https://youtu.be/TjtDoS9_ITg

OS: Windows 11

Attachment:

Bug

Submitted byrosuckmedia 2026/02/07 15:52:53

1 2

COMMENTS (6)

Feedback Tracker Admin 2026/02/09 09:24:38

Hi rosuckmedia,

Thank you for your feedback. We sincerely apologize for the inconvenience this has caused you.

Regarding the issue where adding hair changes the character's face, we have attempted to reproduce this on our end. We used a similar character and applied the same hair content shown in your video, but the character's appearance remained normal, and we were unable to reproduce the issue.

To help us investigate further, could you please provide the character file (.ccAvatar or .ccProject) that is experiencing this problem?

If the file size is too large, you can upload it to a cloud service (e.g., Google Drive) and share the link with us. To protect your privacy, you can check the "Private Comment" option when replying so that only our staff can see your message and files.

We look forward to your reply. Thank you for your patience and cooperation.

Best Regards 
jasmine
Reallusion

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