CC3 female character on open - Feedback Tracker

Votes
0

Product:
Character Creator 3

Version:
3.0

Status:
Released in 3.01

Issue 5169

CC3 female character on open

Issue
When CC3 opens (or after pressing new) there is always a window saying..... (pic)
But, there is no old CC1, because it just start openning new CC3 basic female character. But, nevertheless you have to press YES or CANCEL, beecause third option MORE tells you that you should supposedly download morph slider, which leads you to your order page (where I downloaded and installed everything conserning morphs twice ( also because its impossible to determine if you downloaded and install everything that you got with CC3 upgrade, but that's another story), where there is nothing new to happened.
When you press YES, then it finish loading same CC3 base female model.
Bug maybe!?

OS: Windows 10

Attachment:

Untitled.jpg

4
1357

Bug General

Submitted byZkeko 2018/09/28 22:06:25

COMMENTS (4)

Feedback Tracker Admin 2018/10/18 10:01:20

Hi, Zkeko,

We have confirmed that this issue should be caused by duplicated sliders in different folders, so even though the first found slider have been converted, the second found slider will still need to convert but it will always convert the first found slider. This issue have been fixed and released in CC 3.01.
Thank you for your help.

Reallusion

Zkeko 2018/10/01 15:22:33

Hi dante1st,

You are right, we don't . By the way, just to inform you that I had this issue just a couple of hours, and never again. I installed updates both on Iclone 7, 3dxchange pipeline and CC2(to CC3 free), and everything is functioning. Maybe my problem was due to choosing another SSD for template/custom/temp folders for all 3 programs (due to system SSD is just 500 GB but faster, and another one is bigger but slower), I don't know, anyway, everything works now.
Thanks for reply


Board: Gigabyte X299 AORUS Gaming 3 Pro-CF  
Intel Core i9-7920X 2.90 gigahertz 
Kraken X62 liquid cooler
Samsung SSD 970 EVO 500GB
Intel Optane+1.8TBSSD
64 GB RAM
NVIDIA GeForce GTX 1080 Ti  11GB
LG TV [Monitor] (72.3") 4K, set at 1862x1048, 60Hz (due to Iclone small font)
Windows 10 Home (x64), Iclone 7 v.3, 3DXchange pipeline 7 v.3, CC3

dante1st 2018/10/01 14:53:37

Do we all have to do this? Because every single one of us has this same problem.

Feedback Tracker Admin 2018/10/01 05:37:38

Hi Zkeko, 

To identify your issue, please provide your AvatarControl folder under Character Creator 3's Template & Custom
Default Template & Custom path : 
1. C:\Users\Public\Documents\Reallusion\Template\Character Creator 3 Template\AvatarControl
2. C:\Users\Public\Documents\Reallusion\Custom\Character Creator 3 Custom\AvatarControl
You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and email the link with "FT5169" in the email title to feedbacktrackeradmin@reallusion.com.

Reallusion.