Votes
0
Product:
Cartoon Animator 4
Version:
4.51
Status:
Not Reproducible
Issue 8514
CA4 Crashes when editing an accessory in Photoshop
To replicate the bug:

Step 1: In the backstage for any character, Add any accessory. (eg a flower onto fronthair, not head).
Step 2: Exit back to Stage Mode.
Step 3: Click on the accessory to choose it, then take JUST the accessory into backstage for editing
Step 4: Export the accessory image to PSD for photoshop.
Step 3: Edit the image in any way.
Step 4: Save the edited image & return to CA4 to see the auto-updated accessory.
... And this is when CA4 crashes, leaving photoshop still open.

See crash message which appears in a pop-up window.

Note: This crash occurs in Both my Windows 10 Laptop, and my big Win 8.1 Tower PC.
OS: Windows 10
Attachment:
  • CA4 Error Message.jpg
  •  1
  •  398
Submitted byTarampa Studios
1
COMMENTS (1)
Feedback Tracker Admin
Thank you for your feedback.

We apologize for the inconvenience and hope it can be sorted out shortly.

Please provide your ".ctProject" file to help us identify the problem.

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Your help is highly appreciated.

Allen
Reallusion
1