Votes
0
Product:
Character Creator 3
Version:
3.32
Status:
Assigned
Issue 7475
Auto-setup for Unity: RGB map for material base map (surface inputs/base map) wrongly created during import into CC Assets (cc 3.32, Unity 2019.4 HDRP)
Description

This is easily fixable but is highly inconvenient for high-volume operations.
Auto-setup creates all HDRP materials just fine but the RGB map (surface inputs/base map/rgb map) is wrong -should be FFFFFF- and chars appear "bleached" when dropped in scene.
Fix is simple - select all materials at once and move color picker to FFFFFF - done.

Reproduction

1. Create a CC3B+ char in CC
2. Export to unity 2019.4 HDRP
3. Import into CC Assets
4. Drop your char prefab into the scene (it should appear "bleached")

Impact

Low, fix available
OS: Windows 10
  •  2
  •  478
Submitted byjolvgames
1
COMMENTS (2)
jolvgames
Thx for your reply.
My response follows:

- Unity - 2091.4.14f1
- HDRP - 7.5.1
- Auto Setup - 1.1
- No instaLOD 
- Any char will do. Taken Kevin or any sample guy inside CC.

Best
J
Feedback Tracker Admin
Hi jolvgames

Thanks for your reply.
After rebuild the same version environment as yours, we still can't reproduce the issue.
So this problem will move to engineer team, they will check situation and find the solution.
After this issue be fixed, we will release the version and post it in Reallusion Forum:
https://forum.reallusion.com/Character-Creator/Export-to-3D-Realtime-Engines
Please feel free to contact me if you have more thread.

Thank you
Tina
Feedback Tracker Admin
Hi jolvgames

Thanks for your feedback!
Cause in our environment we can't reproduce the issue, here's some situation need you help to clarify:
(1) Which version of High Definition RP did you import with? You can check it in Unity > Toolbar > Window > Package Manager
(2) Which version of Auto Setup did you import with? The latest one is v1.1
(3) Did you export character with any InstaLOD function? Remesher, Merge Material, etc
Besides, could you provide the character you exported?
If it's okay, please zip the whole folder and upload it to cloud like Google, Dropbox etc, and post the download link in your next comment, you can set the post as private comment if you want.

Thank you for the help again, please feel free to contact us if any
Tina
1