Votes
0
Product:
Cartoon Animator 4
Version:
4.51
Status:
Not Reproducible
Issue 8620
Application Error
Anytime I am working with any custom character, and I'm working on the 360 head, this happens now at least once a day when trying to modify the head of any of my customer characters.

It's at random, but always in 360 head creator while trying to move a head sprite.
OS: Windows 11
Attachment:
  • photo_2022-06-15_12-53-32.jpg
  •  6
  •  85
Submitted byboxels
1 2
COMMENTS (6)
boxels
It is not the project file, but random. This time I simply dragged in a prop to work on a new banner image with my characters, and bam, got it again. Crashed. Once a day at least.
Attachment:
  • Screenshot 2022-06-28 073052.png
Feedback Tracker Admin
Thank you for your feedback.

We apologize for the inconvenience and hope it can be sorted out shortly.

Please provide your ".ctProject" file to help us identify the problem.

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private.

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

Your help is highly appreciated.

Allen
Reallusion
boxels
AMD Ryzen 9 5950X 16-Core 3.4GHz
Windows 11 Pro
64 GB Ram
1 TB SSD
Nvidia GeForce RTX 3070 Ti
boxels
So it is not just limited to 360 head creator, it now happened when I was simply saving a scene with no animation, just posing a custom character.
boxels
This time I was just simply saving the scene for simple poses, no animation, just poses of a single character.
Attachment:
  • photo_2022-06-15_14-28-40.jpg
1 2