40 issues found

1

Votes
Not Reproducible
Itll prompt to run as admin and if I open task manager its pops up indicating its 'trying' to do something.
On a possible related note I'm experiencing a bigger issue as well that I have a hunch is connected? Whenever I try to download my purchases threw Smart Gallery I keep getting this...More
  •  3
  •  3639
Bug
Submitted by davidharrington1991

3

Votes
Not Reproducible
It seems the installation crashed when installing and the HUB hasn't been configured to have access to the internet. I've tried to uninstall, but I keep getting and there is a newer version installed error. How can I uninstall manually?...More
  •  10
  •  2943
Submitted by ahmeepro

1

Votes
Assigned
I've tried several times to install Character Creator 3 using the Reallusion Hub but the installation keeps failing at about 60-70% complete. See attached.
While installing you get the Character Creator 3 splashscreen. But it eventually closes and the failure message appears.
I've uninstalled...More
  •  6
  •  2578
Bug
Submitted by mikebs14

0

Votes
Not Reproducible
Start Program
Program Opens Window,
Loading Scroll...More
  •  3
  •  2554
Bug
Submitted by ninzaogames

0

Votes
Assigned
Real issue to reproduce -- set your Windows scaling to 150% (as some of us old folks/visually challenged have to do) and you can't see the hub anymore, unlike ANY other Windows program I've ever installed or used (it disappears offscreen completely with no way to get it back)....More
  •  2
  •  2542
Bug
Submitted by Kelleytoons

0

Votes
Released
In the hub, I get an option to update CC3 Pipeline Extension, but I get an error saying the required product does not match. I don't have an update option for CC3....More
  •  1
  •  1429
Bug
Submitted by Attensi AS

0

Votes
Active
Hey RL,
The Hub shows me the availability ff a new patch but since a week try to install it but it stops after a few seconds.Please see screenshot.
What can i do....More
  •  3
  •  1404
Submitted by 2IDs media:design

0

Votes
Closed
The hub will not install as user or administrator. Updated Windows and Intel, turned off DEP, unblocked in properties, allowed firewall access in McAfee, restarted after downloading, ran windows 10 install troubleshooter, and tried another hub copy. I click on the installer and allow it...More
  •  2
  •  1364
Bug
Submitted by virtual_engine

0

Votes
Released
You guys need to be aware that while reallusion hub is running in the background I get HUGE packet loss and latency. It causes giant stutters in my connectivity and literally makes any motion capture, VoiP or gaming impossible,. It took me hours of troubleshooting but I have absolutely nailed...More
  •  2
  •  1298
Bug
Submitted by aew928

0

Votes
Active
The Reallusion Hub crashed this morning after updating the Reallusion applications (iClone, 3DXchange, etc). Screen shot of the error and the copied error text are attached....More
  •  4
  •  1217
Bug
Submitted by 1 Million Monkeys + Keyboard
1 234