40 issues found

3

Votes
Active
I cannot sync content and get the error messages shown in the pictures every time I open the iClone and CC4 apps.
I have uninstalled and reinstalled, but this did not correct it. In fact, when I did the reinstalls, I got a message that I was disconnected from the internet, which is incorrect...More
  •  2
  •  116
Bug
Submitted by clone_rep

3

Votes
Active
1. Install hub
2. Install CC3.41
3. Attempt to install SkinGen Premium plugin...More
  •  0
  •  594
Bug
Submitted by tantrum

3

Votes
Not Reproducible
It seems the installation crashed when installing and the HUB hasn't been configured to have access to the internet. I've tried to uninstall, but I keep getting and there is a newer version installed error. How can I uninstall manually?...More
  •  10
  •  2945
Submitted by ahmeepro

1

Votes
Active
Example:
Steps to reproduce:
1. Open Chrome browser on Windows 10 PC....More
  •  0
  •  74
Bug
Submitted by sammyp228

1

Votes
Active
if i click open in hub it redirect to my document tab instead of opening the software it seems like uninstalled but hub can't read that I can't reinstall it shows already there...More
  •  1
  •  169
Bug
Submitted by jumbujack900

1

Votes
Active
I have the full Character Creator 4 installed for a few days. I wanted to try the Headshot plug in so I first downloaded the trial exe from the site and tried to download it that way. I installation bar started moving in the Hub but it would always get an error saying it failed to download...More
  •  1
  •  169
Submitted by tscombo80

1

Votes
Assigned
I've tried several times to install Character Creator 3 using the Reallusion Hub but the installation keeps failing at about 60-70% complete. See attached.
While installing you get the Character Creator 3 splashscreen. But it eventually closes and the failure message appears.
I've uninstalled...More
  •  6
  •  2583
Bug
Submitted by mikebs14

1

Votes
Not Reproducible
Itll prompt to run as admin and if I open task manager its pops up indicating its 'trying' to do something.
On a possible related note I'm experiencing a bigger issue as well that I have a hunch is connected? Whenever I try to download my purchases threw Smart Gallery I keep getting this...More
  •  3
  •  3641
Bug
Submitted by davidharrington1991

1

Votes
Active
не устанавливает smart gallery при загрузки показывает 99%...More
  •  2
  •  992
Bug
Submitted by alik.asdf2014

1

Votes
Hold
I have the Pipeline version of Character Creator 3 yet when I came to export a character as an FBX I get a warning that I need the Pipeline version of the software, which I have. The flash screen when I run CC3 says it's the Pipeline version. I paid for the Pipeline version.
The Reallusion...More
  •  4
  •  1013
Bug
Submitted by Stefos
1 234