I purchased the SWAM hair pack that had the Calais Hair. It worked fine until the last two updates. After the first update, the bottom of the hair stopped animating with the top of the hair, creating bends and stretches. I reported this to technical support, and was told I could fix it by...More
Steps to reproduce: 1) Create a CC3+ character with larger-than-normal eyes, such that they do not close properly. 2) Use "Fix Blink" option in modify menu, and confirm that eyes close all the way....More
Steps to reproduce the issue: 1. follow the tutorial from the lower link to retopologizing a low poly mesh and creating a high poly mesh. Link: https://manual.reallusion.com/Character_Creator_3/ENU/3/Content/Character_Creator_3/3.3/09_Transformer/Importing-HD-DAZ-Characters.htm...More
This might not cause any problems if the Max Texture Size in Preferences is set to be over 1024. However, a problem arises, when Max Texture Size in Preferences is set to 1024. On FBX or OBJ export, normal map internally downsized to 1024 and then blown up back to 2048....More
Problem: After installing and activating the plugin I am unable to use the full services offline. My current situation does not allow for me to be online all the time. I have been working with your technical team for a couple weeks now and cannot figure out why this is happening. We think...More
