40 issues found

0

Votes
Closed
So I tried exporting to an FBX file, but was stopped by not having an export license.
After buying the export license, I still am not able to proceed with exporting. I still get the same message, even though I have bought it. First I bought the two items separately, then the whole package...More
  •  0
  •  363
Submitted by PresidentZak

0

Votes
Closed
Hi,
I am using a recent build of Windows 11 and whenever I open Character Creator 3, my Windows crashes during the splash screen of CC3.
During Windows crash, I get an error code of VIDEO_MEMORY_MANAGEMENT_INTERNAL. I have tried installed reinstalling latest NVIDIA and Intel drivers but problem...More
  •  0
  •  503
Submitted by rollyseth11

0

Votes
Released
After the update, When Attempt to open most of my recent content through the smart gallery I get an error and cc3 crashes. - I can't even open the folder to get to the content. The error pops up after clicking on the folder thumbnail.
attached is the error message. This did not happen before...More
  •  1
  •  559
Submitted by Dorothy Jean

0

Votes
Released
When I update the Category and refresh smart gallery, the content does not update.
please help.
I changed the Category to "full body" and it still remains under "Others" after saving and refreshing....More
  •  4
  •  425
Submitted by Dorothy Jean

0

Votes
Closed
Hi, I cannot install latest version of Smart gallery via Reallusion Hub....More
  •  0
  •  320
Submitted by clemire096

0

Votes
Closed
Hello.
For the last 6 months Iclone and CC3 are becoming more and more unusable. I have bought a lot of products from your Reallusion marketplace. But whenever I open CC3 or Iclone 7.91.5223.1 and browse for items many are not present. Sometimes the main icon for the item is present but when...More
  •  1
  •  1273
Submitted by subongo

0

Votes
Closed
Hello.
I can't start Character Creator 3.41 pipeline version because when I launch it,an error appears :
"assertion failed : program character creator 3 ccontentmanager2.dll file buildagent work RLFileTool.h line 51 Expression false"...More
  •  4
  •  840
Submitted by marietto2008

0

Votes
Closed
Reported the bug here: https://www.reallusion.com/FeedBackTracker/Issue/Smart-Gallery-causes-CC3-crash
Sadly, CC3 still crashes with the latest update also....More
  •  2
  •  475
Submitted by staron

0

Votes
Released
If Smart Gallery is installed, CC3 crashes on startup and gives the attached error message. I tried reinstalling CC3 to different drives, but nothing helps. I've also scanned my memory for errors, but all seems good on my end....More
  •  4
  •  749
Submitted by staron

0

Votes
Closed
"Please read the "HowTo.txt" in the .zip before updating."
First of all there is no "HowTo.txt" file to read in the zip.
"The hotfix install flow should be:...More
  •  2
  •  761
Submitted by Snarp Farkle
1 2 34