So I tried exporting to an FBX file, but was stopped by not having an export license. After buying the export license, I still am not able to proceed with exporting. I still get the same message, even though I have bought it. First I bought the two items separately, then the whole package...More
Hi, I am using a recent build of Windows 11 and whenever I open Character Creator 3, my Windows crashes during the splash screen of CC3. During Windows crash, I get an error code of VIDEO_MEMORY_MANAGEMENT_INTERNAL. I have tried installed reinstalling latest NVIDIA and Intel drivers but problem...More
After the update, When Attempt to open most of my recent content through the smart gallery I get an error and cc3 crashes. - I can't even open the folder to get to the content. The error pops up after clicking on the folder thumbnail. attached is the error message. This did not happen before...More
When I update the Category and refresh smart gallery, the content does not update. please help. I changed the Category to "full body" and it still remains under "Others" after saving and refreshing....More
Hello. For the last 6 months Iclone and CC3 are becoming more and more unusable. I have bought a lot of products from your Reallusion marketplace. But whenever I open CC3 or Iclone 7.91.5223.1 and browse for items many are not present. Sometimes the main icon for the item is present but when...More
Hello. I can't start Character Creator 3.41 pipeline version because when I launch it,an error appears : "assertion failed : program character creator 3 ccontentmanager2.dll file buildagent work RLFileTool.h line 51 Expression false"...More
Reported the bug here: https://www.reallusion.com/FeedBackTracker/Issue/Smart-Gallery-causes-CC3-crash Sadly, CC3 still crashes with the latest update also....More
If Smart Gallery is installed, CC3 crashes on startup and gives the attached error message. I tried reinstalling CC3 to different drives, but nothing helps. I've also scanned my memory for errors, but all seems good on my end....More
"Please read the "HowTo.txt" in the .zip before updating." First of all there is no "HowTo.txt" file to read in the zip. "The hotfix install flow should be:...More
