I created a support case for this, and I'm creating this report because it was suggested by the person handling my support ticket. TicketID : 208922 Person handling this: Rampa...More
Hi i having some issue with 3DXchange and iclone , i don't know why , when i apply the character to iclone in 3dxchange, all the accessories and props are merged with the body in only one mesh and i am unable to make subprop. My Character is from Character creator and i brought it in maya to...More
I am trying to import my Delorean model. The file is a OBJ file that is about 364K in size and has a little over a 2.5k Face Count. When I tried to import the file the first time, 3DXChange just closed without any error. When I tried to import the file the second time, it complained about a...More
I need some help to find a Tutorial. I want to bone that is not used in regular body motions to mapped as an extended bone. First, I switched to the Face / Extend Mapping page by clicking the button with a head icon above the dummy pane....More
The Mixamo site is providing fbx version 6.1 or 7.4 files, but in 3DXChange a message appears saying that it is only compatible with fbx 2011, does not apply the character's animation. And when sending to Iclone 7 it is not possible to assign any movement to the character. Could you help me...More
each time i try to set an expression it crashes wasnt like this in previous version also that happens when i try to add morphs on a part of the body...More
Sometimes when content is exported via 3DXChange using the Export OBJ option, the resulting file is corrupt and cannot be re-imported by 3DXChange. In software which does manage to read the corrupt file, the resulting content is not correct. I have not been able to identify what causes this...More
Sometimes when content is exported via 3DXChange using the Export OBJ option, the resulting file has incorrect Materials/Textures assigned and/or the UV Mapping is incorrect. I have not been able to identify the deciding factor if the material/textures will export correctly or not. The problem...More
