Forum
Download
Problem purchase?

Payment & Security - FAQ

We strive to provide you with the most complete and upto date product information. These pages are created from the users questions our technical support staff are most commonly asked.

If you can not find the answer you are looking for, please complete the customer support form for product or transaction related questions.

FAQ
7) Is it safe to purchase online ?
8) What payment options do I have ?
9) Help, I can't purchase from your site

Payment & Security

7) Is it safe to purchase online ?

Your order is secure because we work with WorldPay Inc. to provide our secure on-line transaction processing. They use Secure Sockets Layer (SSL) encryption technology on every transaction that they process. SSL encrypts the transmissions from both WorldPay's server as well as your computer. Put simply, the transmission from our server forms a matched pair with the transmission from your computer, so that only data to and from these sources can be valid. If you are using Netscape 1.0 or later or Microsoft Internet Explorer 1.0 or later as your web browser, your transactions are fully encrypted and secure when you buy through WorldPay. You'll know that it is secure when you see a full yellow key in a blue box in the lower left-hand corner of your Netscape browser. If you use Explorer, you'll see a full "lock" in the status bar. If you use another type of browser, you'll still be able to place an "un-secure" order if you wish.


8) What payment options do I have ?

We accept payment via creditcard including: Visa, Mastercard, Eurocard, Visa Debit, Switch, Solo, Delta and JCB. Additionally, we can accept check or wire transfer.


9) Help, I can't purchase from your site

You should be able to see "add to cart" buttons for each product in our store. They are embedded some code to check where our users from, it might be filtered by some anti-AD or firewall software- such as ZoneAlarm. If you can't see the button, please try to set them to default setting, or turn off and refresh the page, you should be able to see them.