We strive to provide you with the most complete and upto
date product information. These pages are created from the users questions
our technical support staff are most commonly asked.
If you can not find the answer you are looking for, please
complete the customer
support form for product related questions or email us at
the following address esales@reallusion.com
for online sales related questions.
1) What is "Downloadable"
or "ESD" software ?
Downloadable software is distributed electronically. This
allows you to purchase the same content, quality and benefits
as with boxed software. Instead of receiving a CD you download
the software from a server, and then make your own backup
copy, which we highly recommend. Product serial numbers are
also provided when required.
2) What is the advantage
of "Downloadable" or "ESD" software
?
The main advantages of purchasing downloadable software
are that it is convenient and saves time and money.
Fast and Easy. You can buy, download
and install new products in minutes, right when and where
you need them.
Always available. You can purchase 24
hours a day, 7 days a week.
Lower Prices. Downloadable versions
of Reallusion's products cost less. This is because costs
related to packaging, distribution, storage, shipping
& handling are avoided.
3) Downloading your
software
We use MoveDigital to provide fast reliable downloads. The
time of download depends on several things:
Size of the download file
Type and speed of your connection to
the internet
Overall speed of the internet
You will have only a few authorized
attempts to download from the given URL (internet address).
If the download is not completed in your first attempt, please
try again. If you get a message saying that "your download
attempts are exhausted",please
write to us for authorization of new downloads.