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iClone F.A.Q.

We strive to provide you with the most complete and up-to-date product information. The following are the frequently asked questions from our users to technical support staff.

If you can not find the answer you are looking for, please complete the customer support form for product related questions or email us at the following address esales@reallusion.com for online sales related questions.

Note: To help us solve your problem quickly, please state your question as specific as possible.

System Compatibility

1) I can't install iClone, there is an error message.
2) I can't launch iClone, and there are no messages.

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System Compatibility

1) I can't install iClone, there is an error message.

Please make sure you install directX before you install iClone
1. Click on the iClone installer
2. Make sure you accept to install directX

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2) I can't launch iClone, and there are no messages.

Please make sure that your graphics card is compatible with iClone3. More Details

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