We strive to provide you with the most complete and up-to-date
product information. The following are the frequently asked questions
from our users to technical support staff.
| 1) |
Why can't I download the program? |
| 2) |
Why does this error message (see below) always pop up during
installation process?
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Online Verification Failed!
Setup is unable to retrieve the information from internet
to validate your serial number.
The problem may occur due to the internet connection failure,
DNS recognition problem, or the firewall blocking.
If you do have internet access, please retry installation
on a later time.
Setup will be terminated.
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|
| 1) |
What is the difference between trial and full version? |
| 2) |
What resolution does FaceFilter Studio support? |
| 1) |
Error Message: "FaceFilter Studio 2 requires to be run at 800x600 resolution and 16-bit color depth or above. Please change your display mode and try again." |
| 2) |
When I run FaceFilter Studio 2 first time after installation and click open button, it will open the folder in which all the sample files stored. But after open other images in different folders, I can't find the samples anymore. Where are they? |
| 3) |
Why is my face in Fit Facial Mask very small? Or it is difficult to fit the facial mask on the face image. How can I make it better? |
| 4) |
When applying an expression, the changes seem incorrect? |
| 5) |
Can I select both smile and slim expression? |
| 6) |
Why does my previous manual adjustment disappear when I select a new expression? |
| 7) |
Can I use the Undo function in Select Expression to return to the status before Keep Result? |
| 8) |
Why is the result of auto fitting the facial mask incorrect? |
| 9) |
What should I do if my face is blurred after using the Smooth Skin Filter? |
| 10) |
Why do I not see any changes when I apply any skin filters? |
| 11) |
How can I reduce the shadow or gloss area on my face? |
| 12) |
How can I make my face more pink or white? |
| 13) |
How can I add a sun tan effect to my facial and body skin? |
| 14) |
Why can't I remove all the red eyes in my image via "red-eye reduction" function? |
| 15) |
What's the difference between the "Red-eye Reduction" in the "Select an Image" menu and the "Add Eye Color" in the "Enhance Skin" menu? |
| 16) |
Why does "Smart Portrait" fix the brightness of the whole image instead of adjusting the facial part in the image only? |
| 17) |
Would it be possible if I want to print multiple faces applied with only one same expression on one paper with the "Print Expression" function? |
| 18) |
With the "Print Expression" function, can I have all the faces in one image applied with different expressions individually? |
