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CrazyTalk for Skype Home
Download & Installation | Uninstall the Program | Software Usage
 

We strive to provide you with the most complete and up-to-date product information. The followings are the frequently asked questions from our users to technical support staff.

If you cannot find the answer you are looking for, please complete the customer support form, and we will handle your inquiries as soon as possible.
Note: To help us solve your problem quickly, please state your question as specific as possible.
 
 
Download & Installation
  1) After I have uninstalled CrazyTalk for Skype, I clicked Do More > CrazyTalk in Skype 3.0 top menu, and I got "cannot find CT4Skype.exe" message. Hence I cannot uninstall or install CrazyTalk again.
  2) What other devices are installed in Skype after I have installed CrazyTalk for Skype?
  3) I have bought CrazyTalk for Skype avatars (or emotions) but cannot install them in my program.
 

1) After I have uninstalled CrazyTalk for Skype, I clicked Do More > CrazyTalk in Skype 3.0 top menu, and I got "cannot find CT4Skype.exe" message. Hence I cannot uninstall or install CrazyTalk again.

Under some condition, uninstall CrazyTalk from Add/Remove Programs in Control Panel will cause this problem. Install program again from:

C:\Documents and Settings\All Users\Application Data\Skype\Plugins\Plugins\7B5560BB781B40259A06350E9B643B6E\CT4SkypePlugin10_Multi_Lite.exe"
(C:\ is your system location)

And if you would like to remove CrazyTalk for Skype, it is recommended to remove program via Skype Extra Manager using the following steps:
1. Click Tools from Skype top menu and then click Do More > Organize my Extras to organize your Extras.

2. Choose My Extras > CrazyTalk, and click Menu, select Uninstall.


2) What other devices are installed in Skype after I have installed CrazyTalk for Skype?

The virtual camera devices are installed after you have installed CrazyTalk for Skype. They will not do any damage to your Skype and Windows System.

To locate it, go to Skype Menu Bar > Tools > Options. Choose "Video" in the left of the popup dialog. In "Select webcam", you can find "RLVirCam".


When CrazyTalk for Skype runs under your Skype conference call, the system will auto-switch to "RLVirCam". The system will auto-switch back to the previous camera setting after you end the call.
Note: Do not change the setting manually. The system will auto-switch for your convenience.




3) I have bought CrazyTalk for Skype avatars (or emotions) but cannot install them in my program.

To provide better animation results and user experience, please make sure your CrazyTalk for Skype program version is 1.1.1624.1 or above. Free Download the newest version and install the content again.