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We strive to provide you with the most complete and up-to-date product information. The followings are the frequently asked questions from our users to technical support staff. If you cannot find the answer you are looking for, please complete the customer support form, and we will handle your inquiries as soon as possible.Note: To help us solve your problem quickly, please state your question as specific as possible. |
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 Download
& Installation |
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| 1) | After I uninstalled CrazyTalk for Skype, I clicked Do More>CrazyTalk in Skype 3.0 top menu, and I got "cannot find CT4Skype.exe" message. Hence, I cannot uninstall or install CrazyTalk again. | |
| 2) | What other devices are installed in Skype after I have installed CrazyTalk for Skype? | |
| 3) | I have bought CrazyTalk for Skype avatars (or emotions) but cannot install them in my program. | |
 Uninstall
the Program |
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| 1) | I have uninstalled CrazyTalk for Skype, but cannot remove the RLVirCam in my PC. | |
| Software
Usage |
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| 1) | I have checked off "Do not allow this program to use Skype" in Skype Message Box and cannot use CrazyTalk for Skype. | |
| 2) | I have no video on the screen after running CrazyTalk for Skype. | |
| 3) | I have got sound feedback. | |
| 4) | I have adjusted the Mixer setting but the changes are not being reflected immediately on my side. | |
| 5) | I have purchased an avatar from the Content Store. Where will my avatar be located after installation? | |
| 6) | What is the best settings for Desktop Sharing? | |
| 7) | How to share a great number of photos with a slideshow? | |
| 8) | Sometimes while using CrazyTalk for Skype for videoconferencing, my partner cannot catch the video window. What may be the cause and what is the solution? | |