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CrazyTalk4 Frequently Asked Questions


Please take a look through our interactive FAQ, If you can not find the answer you are looking for, please complete the customer support form for product related questions or email us at the following address esales@reallusion.com for online sales related questions.

Exporting & Application

I have problems sending the CrazyCard or recipients receive no email, no file attachment or many single file attachments.
Exporting HTML works on my Desktop, but the screen is blank after FTPing to my website.
Mobile page can output .3gp file, but how can I play .3gp file on PC?
My friend cannot see the CrazyTalk messenger which I sent. How should they do to see it if they don't install CrazyTalk?
How to put my CrazyTalk output file on the website?

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Exporting & Application

1) I have problems sending the CrazyCard or recipients receive no email, no file attachment or many single file attachments.

Some mail servers do not support the .mht mail format. In these cases recipients will either not receive the CrazyCard at all, without the attached content files or with all the content files attached as individual files. When receiving a CrazyCard like this it will be unreadable by the recipient. To overcome this problem use the 'Package' button and then zip the .mht file created with CrazyTalk prior to sending using a tool like WinZip. Once this compressed .cab file has been created you can attach it in the same way you would attach any other file.

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2) Exporting HTML works on my Desktop, but the screen is blank after FTPing to my website.

The most likely problem is the data files (.CTS & .CTM) are not present on your web site, either you have not uploaded these to your web site of they are in the incorrect directory. CrazyTalk uses 2 data files during playback these are a .CTM Talking Image file (your character) and a .CTS Talking Message file (your speech). When you created your HTML page copies of these 2 files would have been saved in the same directory as the generated HTML file.

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3) Mobile page can output .3gp file, but how can I play .3gp file on PC?

CrazyTalk can export standard Mpeg4 file (.3gp), you can using blue teeth to send the file to your 3G Mobile phone to view and share. If you want to see the result on PC, you can use QuickTime, Real and all other 3GP PC player to play back.

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4) My friend cannot see the CrazyTalk messenger which I sent. How should they do to see it if they don't install CrazyTalk?

If it is their first time seeing the CrazyTalk messenger and they don't install CrazyTalk program, when they open the file, they will see a popup message. Press "OK" will download the player form Reallusion.com. They only need to do it once, then they can see your messenger after.

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5) How to put my CrazyTalk output file on the website?

Follow the steps here to put your CrazyTalk output file on the website:

1) Select a Model and Script.
2) Click "Save as Htm" on the lower right corner.
3) You will get .htm, .cts, .ctm files.
4) Upload all of them to your website together.
5) Done.

* Please check if your server can access .ctm and .cts. If the server can't read .ctm and .cts, contact your web manager.

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<font color="#CCCCCC" face="Arial, Helvetica, sans-serif" size="2"> <p><CrazyTalk is an innovative and easy-to-use software tool for creating animated talking messages from any still digital image or digital photo. Images are brought to life by morphing and appearing to lip-synch with recordings of your own voice, imported audio files or text messages. Messages can be sent as animated greetings cards, instant talking messages, sent as talking email or as an interactive web assitant or virtual host></p> <a class="link_ct" href="http://www.reallusion.com/crazytalk/ct_gallery.asp"><View our Talking Image Gallery></a> <a class="link_ct" href="http://www.reallusion.com/crazytalk/download.asp"><Download free trial of CrazyTalk Home Edition or CrazyTalk Web Edition></a><br> <a class="link_ct" href="http://www.reallusion.com/crazytalk/ct_features.asp"><View the CrazyTalk features which help to make your images talk by morphing and lip-syncing></a><br> <a class="link_ct" href="http://www.reallusion.com/crazytalk/ct_showcase.asp"><View the CrazyTalk Showcase which shows examples of how CrazyTalk can be used as an interactive host on your web site></a> <p><CrazyTalk Web Edition has all the features of the Home Edition with the addition of being able to create interactive talking content for your web site. Talking messages can be exported using .wmv & .rm streaming media formats which can be directly published on your website or imported into tools like FlashMX. For truly interactive content the ActiveX web player can be controlled by JavaScript giving you the ability to react to user driven events.> </p> </font>