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Combo Packs: Get Our Special Discount Packs and Save More!
   

 

 
   
   
Sketch Pack
$12.00
$5.95
  
Females Pack
$16.00
$7.95
  
Kids Pack
$12.00
$ 5.95
    
   
 
   
 

Purchase Information

Q: Who should I contact with technical questions about a product?

A: Please contact our customer support directly for all technical questions about the product related to features, configuration, compatibility and upgradability.


Q: When will I receive my product to be delivered by e-mail?

A: The product is delivered depending on the payment method and delivery service you have selected:

You have paid by credit card/debit card, remitted the amount due online during the order process or are using a purchase order:
  • If your order is delivered by element 5, you will receive the product immediately with your order confirmation.
  • For direct delivery from the software publisher, you will receive the product within 48 hours of your order confirmation.
  • If you selected PayPal payment type, your product will be shipped as described above as soon as we have received your payment. You will receive an e-mail notification when we receive your payment.

Q: Can I use my free e-mail address?

A: You will receive important information and receipts via e-mail. Products are delivered by e-mail as well. You are welcome to use your free e-mail address when placing your order.

However, this does not apply to orders by credit card / UK debit card. To offer this payment type without incurring risks, we can only accept addresses from fee-based e-mail services.
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Is my credit/billing information secure?
Yes, your credit/billing information is secure.
With your permission, we'll store your billing information to make future purchases faster and easier.

 
For any further purchase or product related questions, please contact us.
 

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